e-Triage has developed a Health & Productivity Management software application to enhance employee retention while reducing employer lost productivity and disability costs associated with presenteeism, absenteeism, illness, and work-related injuries. For each individual case, the e-Triage application applies evidence-based research to identify specific risk factors and then recommends an action plan to mitigate potential problems that may lead to productivity losses and other costs associated with workers compensation claims.
The decision-support software combines an Internet-based rules engine with large volumes of academic research on injured worker medical, psychosocial, and economic risk factors. The automated system identifies risk factors that may affect an employee's otherwise normal recovery and return to work. e-Triage assesses the specific risk factors identified and recommends actions before the company incurs the full cost of long-term disability or employee replacement. Current system modules elicit psychosocial and economic factors specifically associated with work related illness/injury and stress or job “burnout.” The software is particularly effective in reducing absenteeism resulting from underlying psychosocial issues and musculoskeletal-related illness and injuries, which combined, account for more than 80% of all unscheduled absences from work.
Numerous prospective randomized trials have proven that “absence management” concepts such as e-Triage result in improved productivity, reduced absenteeism, as well as enhanced employee retention (i.e., lower turnover), thereby greatly reducing health and productivity management costs for employers. An IBI survey revealed that absence management programs like e-Triage have resulted in savings of 40% to 50% along with improved employee satisfaction. Actions taken as a result of using e-Triage recommendations can prevent uncomplicated cases from becoming short-term disability cases, and keep "normal" short-term disability cases from evolving into long-term disability cases.
