e-Triage: right employee. right care. right time.
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Frequently Asked Questions    

What results can I expect from using e-Triage?

  • Employee satisfaction
  • Lower disability costs
  • Faster return to work
  • Improved productivity
  • Employee retention
  • Lower Administrative Costs

What are the benefits of e-Triage?

  • Efficient use of staff
  • Automated workflow manager
  • Structured and documented 3 point contact
  • Access to current evidence based research
  • Identifies cases for Case Management with supporting research

Is e-Triage  easy to implement?

  • The system is Internet based
  • You only need a current browser and Internet access

How do you protect confidential data?

  • System access is password and logon controlled
  • Workflow established for each company unit assigns specific permissions to each user
  • All data transfer uses 128-bit SSL encryption

Who should use e-Triage?

  • Human Resource Managers
  • Risk Managers
  • Disability Companies
  • Workers Comp Insurers
  • TPA’s
  • Disease Management Companies
  • Mental Health Companies
  • Employee Assistance Programs
  • European Social Security Systems

Who is currently using the e-Triage system?

  1. Crawford & Company, the world's largest independent provider of claims management solutions to insurance companies and self-insured entities, Atlanta, GA.
  2. Risk Administration Services, a work comp insurer and TPA, Sioux Falls, S.D.
  3. Ohara Managed Care, a case management company, Sioux Falls, S.D.
  4. VITEA, a Disease Management company, to manage care for employees of:
    • Scandinavian Airlines (SAS)
    • Swedish Postal System
    • Scandia Hotels
    • Gothenburg Public Transportation System